Privacy Policy

At Fixnow, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, products, or services. We encourage you to read this policy carefully to understand our practices regarding your personal information.

1. Collection of Personal Information

We may collect various types of personal information from you, including but not limited to:

• Contact information (such as name, email address, phone number)
• Demographic information (such as age, gender, location)
• Account credentials (username, password)
• Payment details (Online payment information, billing address)
• Information you provide when contacting customer support or participating in surveys or promotions
• Usage information (IP address, device information, browser type, operating system

2. Use of Personal Information

We use the personal information we collect for the following purposes:

• Providing and improving our products and services
• Processing your orders and transactions
• Responding to your inquiries, requests, or customer support needs
• Personalizing your experience and delivering tailored content
• Conducting research, surveys, and analysis to enhance our offerings
• Sending you promotional communications, updates, and newsletters (with your consent, where required by law)
• Protecting our legal rights and preventing fraudulent activities
• Complying with applicable laws, regulations, or legal obligations

3. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our products and services. These service providers are obligated to protect your information and can only use it for specified purposes.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you of any such change and provide you with choices regarding your information.
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We implement industry-standard security measures, including physical, technical, and administrative safeguards, to maintain the confidentiality and integrity of your data. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Choices and Rights

You have certain rights regarding your personal information. You may:

• Access, update, or correct your personal information by logging into your account settings or contacting us directly.
• Opt-out of receiving promotional communications by following the instructions provided in the communication or contacting us.
• Request the deletion of your personal information, subject to our legal obligations and legitimate interests.

6. Children’s Privacy

Our website and services are designed for individuals who are over the age of 18. We do not knowingly collect personal information from individuals who are over the age of 18. If we become aware that we have inadvertently gathered information individuals who are over the age of 18, we will take reasonable steps to delete it.

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other reasonable means. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us using the information provided below:

Fixnow,
Baneshwor, Kathmandu – Nepal
cs@fixnow.com.np
+977-9702-6155-97/8

 ***By continuing to use our website, products, or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.***